Deposit
We will confirm your booking on receipt of the completed booking form and 50% deposit . Payment to be made in euros or pounds via bank transfer.
Balance
The balance of the outstanding rental is due four weeks before the rental commences; we will send you a reminder as late payment could result in cancellation.
Cancellations
Please note that the initial deposit is only refundable if you cancel within 2 months before the start of the rental . If a cancellation is made less than four weeks before the start of the rental then the hirer shall be liable for the full balance.
Electricity, Gas, Wood
No separate charges are made for the electricity , gas and wood.
Arrival/ Departure
The house will be ready for occupation at 16.00, this allows enough time to clean and prepare the house. If you arrive earlier you can leave your luggage at the riad. On your departure day, we ask you to vacate the riad at 11am. Bags can be stored in the hall until your departure.
Hirer's responsibility
Please take care of the property and its contents during your stay.Damage, particularly to electrical equipment must be reported..
We recommend you place your valuables in the safe.Under no circumstances can the owner be held responsible for the loss or theft of the hirers valuables or personal items during their stay.
Help/Assistance
On arrival you will be met by our British house manager, Martyn or a member of his team. You will be given a contact number in case you need any help or have any problems during your stay. During your stay you will be looked after by our Moroccan housekeeper.
Extra costs
Any services that incur an extra cost should be settled up in cash to our house manager the night before departure.
Xmas and New Year Rates
20% extra cost at this peak time.
Campaign to Combat Sex Tourism
Moroccan authorities have pursued an active campaign in the last years. Prostitution is strictly forbidden in the riad.
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rental prices
